FAQ

In which area do you provide service?

We provide airport and cruise port transfer in London and throughout UK.

 

Do you count infants as passengers?

Yes, infants are provided with baby seats. However, you need to mention that while you are booking for a taxi in London.

 

What is the amount of luggage that is allowed by you?

The amount of luggage that you can carry depends on the type of vehicle that you choose. Hence, if you have a great amount of luggage with you, we suggest you to book a bigger vehicle which can accommodate more people or luggage.

 

Will you charge me extra if my flight is delayed?

London Airport Transfer Now, does not charge for your flight delays or early arrivals. In fact, we track the flight for you, so that we can provide you with timely transport to your desired destination.

 

How do I book your service?

You can book our service either by a call or online by visiting our website at anytime.

 

Is there a time restriction for the services you offer?

London Airport Transfer Now provides 24 hours service, 7 days a week. We do not have any time restriction.

 

Will you charge extra if I ask you to pick me up at odd hours?

No, we will meet you at any time of the day and we do not charge anything extra for the odd hours. However, we charge extra over the Christmas – i.e. Christmas Eve to Boxing Day and New Year’s Eve to New Year’s Day.

 

How much will you refund if I cancel the booking?

For more details on refund and cancellation policy, please refer to our terms and conditions page or contact our customer service professionals.